Support

Write to alvaro.lopez@punkytigerlabs.com. Include your key id (k_…), never the key itself, the time (UTC) and the status code you got. We answer within 1 business day.

Before writing

• Is it on the status page?
• 429 / 503: wait the seconds in Retry-After and retry.
• 402: your prepaid balance is 0 — add credits.
• Lost your key? Sign up again with the same email: you get a new key; balance and history stay.

Custom work

Versions tuned to your industry and data, private deployments and volume pricing: same address.